Customer 360 has four perspectives: Finance, Sales, Credit, and Customer Support.

• Finance contains four invoicing measures: Net Sales, Volumes, Pumping Volumes, and ASP.
• Sales displays measures from two metrics: Offers (aka Contracts) and Offered Materials.
• Credit manages Credit Consumption measures.
• Customer Support has Case metrics.

Customer 360 makes it easy to satisfy every customer expectation and align your organization.

• Provides a single view of your customer that creates a better customer experience.
• Deliver personalized customer experiences.
• All the customer data and information is stored in one place, accessible at any time and from any device!