DirectA

General

General

Copyrght © 2023 All Rights Reserved.

[cbxwpbookmarkbtn show_count="1" ]

DirectA

Customer self-service portal that allows customers to view eDocuments - Accounting, Invoices, Deliveries and ePayment of invoices.

Main Features

Customer eStatement documents: Invoice, Account Aging Buckets
Customer Delivery Documents: Delivered Loads Customer Delivery Documents with Signature where available
Customer account online payments
Ability for customer to enable electronic mailed invoices
Automatic cash applied of online payments
Cement mill certificate access by material and plant

Business Benefits

Customer self-service to retrieve eDocuments reduces customer service call volumes
Customers can opt for electronic mailed invoices thus reducing physical mail
Customer ePayments automatically cash applied, reduces back office cash application volume

Business Info

Business Domain

LogisticsSales and Marketing

Business Segment

AggregatesCementReady Mix ConcreteSolutions and Products

Countries

CanadaUnited States

Useful Links

FAQ
URL

Owners

Brian Rand

Product Owner brian.rand@lafargeholcim.com

Steph Greenland

Technical Owner steph.greenland@lafargeholcim.com