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User

Main Features

  • Credit, Collections and Disputes modules
  • Cash collected analysis, target setting
  • Ability to attach documents/templates, and history view of documents sent
  • Ability to link customers for consolidated collections approach
  • Workflow to SSP user for continuity, tracking and resolution (no need to work outside the system)
  • Advanced Dispute Workflow for Approvals, ability to approve from Salesforce or mobile
  • Custom reports to monitor workload and performance
  • Receipts interface for payment history
  • Mass email Automation

Business Benefits

  • Increase cash flow / lower DSO (Days Sales Outstanding)
  • Reduce past due A/R (Account Receivable)
  • Mitigate corporate credit risk Increase staff productivity
  • Decrease dispute volume / cycle time
  • Decrease bad debt expense

Business Info

Business Domain
Sales and Marketing
Business Segment
AggregatesCementReady Mix ConcreteSolutions and Products

Countries

CanadaUnited States

Useful Links

Owners

Laura Rodas Vasquez
Product Owner laura.rodas@lafargeholcim.com
Sebastian Zapata Mora
Product Owner sebastian.zapata@lafargeholcim.com
Bruce Fraser
Technical Owner bruce.fraser@lafargeholcim.com