Holcim Logo Holcim Logo

User

Main Features

  1. Answers Frequently asked questions (FAQ)
  2. Interface to easily raise an IT request related to
    • Google shared mailbox
    • Google Share drive
    • Google file transfers
    • Google calendar creation or modification
    • Google chrome extensions
    • Management of Connect sites
    • Any other topic
  3. Helps you reset your Windows and google shared account password
  4. Order an IT material, Laptop, mobile phone and any accessories
  5. Provides the status of your last five IT requests or incidents

Business Benefits

  1. Improves customer service by providing an instant and personalized IT support
  2. Increases the efficiency of IT Service Desk Support by handling multiple request simultaneously and is available on 24/7 basis

Business Info

Business Domain
Information Technology
Business Segment
Other

Countries

Global

Useful Links

Owners

Daniel Schiffer
Product Owner daniel.schiffer@holcim.com
Mandar Acharekar
Technical Owner mandar.acharekar@holcim.com