Holcim Logo Holcim Logo

User

Main Features

  • Create survey templates
  • Survey reporting
  • Integration tool with Salesforce
  • Initial surveys for NPS purposes
  • Pilot country: MO

Business Benefits

  • Get to know better the customers via realtime feedback
  • Manage customer relationships effectively with trusted Customer Loyalty Metic “Net Promoter Score (NPS)”
  • Collect customers feedback during and after the sale to help sales teams to identify the factors impacting their win rates
  • Listen to the voice of customers for our products and sevices in order to improve

Business Info

Business Domain
Sales and Marketing
Business Segment
Solutions and Products

Countries

Morocco

Useful Links

Owners

Francisco Javier Fernandez
Product Owner franciscojavier.fernandez@holcim.com
Javier Gallego
Technical Owner javier.gallego@holcim.com
Ernesto López
Technical Owner ernesto.lopez@holcim.com