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Salesforce
Sales and customer relationship management application
Main Features
Main Features of the application are:
- HODIM is a LH IP product fully integrated
- Compatible with the most extended weightbridge systems
- A heavy client safely manages the dispatching activities at plant level
- A web application is also availale to run touch in terminals or tablets, enabling self-service for truck drivers Its simple architecture design requires low maintenance efforts and minimize points of failure, complying with the standard guidelines of scalability, flexibility and industry standards (XML, SOAP, SQL Connection, etc)
- Low space requirements (only required information for off-line mode is kept at plant level)
- Both outbound (planned, unplanned, bulk, bag, pick-up, delivered, road, rail) and inbound flows are fully covered Off-line mode is available, automatically activated when Network and/or SAP/LOGON performance is poor
- Designed to fit both business models: centralized order taking or de-centralized order taking with non scheduling needs (pick-up model, non-developed markets, lean or non existing Logistic organizations)
Business Benefits
- Provide required information to the sales staff in the field to be better prepared for customer calls/presentation
- Help fast track the sales cycle time
- Help increase sales and improve customer relationship
- Unified Salesforce lightning user experience that spans desktop and mobile
- Drive productivity in the field Increase of sales rep productivity, increase of win rate and sales support productivity from opportunity to contract process
- Insight into operational reporting as well as executive reporting covering daily sales reports, forecast summary and PPI
Business Info
Business Domain
Sales and MarketingBusiness Segment
AggregatesCementReady Mix ConcreteSolutions and ProductsCountries
CanadaUnited States