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ABS-TKTS
ServiceNow Tickets Data Mining
Main Features
- Requests made to the company by customers,
- Requests made to the company by vendors,
- Requests made to the company by employees
Business Benefits
- Analysis and timely response to customer, vendor or employee´s complaints to prevent negative perception of service
- Daily tracking of requests allows continuous operational efficiency, lowering costs, Improvement of service levels, monitoring response times of different types of requests
Business Info
Business Domain
ReportingBusiness Segment
Solutions and ProductsCountries
Latin AmericaArgentinaBrazilColombiaCosta RicaEcuadorEl SalvadorMexicoNicaragua